faq
Frequently asked questions
When will you support Windows, Linux, Android?
It's early days, and we are bootstrapped, so we are currently focused exclusively on the Apple ecosystem. However, we will be set to build for other platforms by the end of 2025.
Is it like the elgato streamdeck?
Yes and no. Over time, we want to enable intelligent and dynamic workflows instead of static keys.
I don't see my computer in the scan list...
Make sure you have clicked "Turn on" in the desktop app (computer daemon). Please try to rescan. If this doesn't work, please ensure that you did not reject the necessary permissions during setup.
Certain networks (especially office environments) block communication between devices. Unfortunately do not have a workaround for this at the moment. However, one common issue is that some people are using the guest network for their router (e.g SamWifi-2) instead of the main one (e.g. SamWifi-1).
If you still have problems, please feel free to reach out.
My app fails to connect to the listed daemon...
Many times, this is related to the above issue. It could also result from incompatible versions. Please make sure you are using the latest versions for both the mobile and daemon apps.
Sometimes, this may simply require you to re-scan or restart the daemon & keypad.
If you still have problems, please feel free to reach out.
I don't see the code in my email...
Check your junk mail folder is all I can say for this one.